Common queries answered
Frequently asked Questions
There are three delivery speeds:
- Normal – approximately 5-10 business days
- Expedited – approximately 2-4 business days
- Same day – 0 to 24hrs
We offer returns or exchanges (minus delivery cost) within 7 days of receiving your order. Product must be in original packaging and proof of purchase provided. Refunds can be provided in store credits or cash*.
Call or message the vendor directly. If further assistance is required:
- Email: hello@trinimix.com
- WhatsApp: 1-868-747-8868
- Message: Contact
Your items will be delivered based on number of vendor orders, shipping speed selection, and logistics.