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Common queries answered

Frequently asked Questions

There are three delivery speeds:

  • Normal – approximately 5-10 business days
  • Expedited – approximately 2-4 business days
  • Same day – 0 to 24hrs

We offer returns or exchanges (minus delivery cost) within 7 days of receiving your order. Product must be in original packaging and proof of purchase provided. Refunds can be provided in store credits or cash*.

Sign in to your account and click on Addresses. Add/edit as required.

Sign in to your account and click on Orders. Locate order ID and view status.

Call or message the vendor directly. If further assistance is required:

  • Email: hello@trinimix.com
  • WhatsApp: 1-868-747-8868
  • Message: Contact

Call or message the vendor directly. If further assistance is required contact trinimix.com:

  • Email: hello@trinimix.com
  • WhatsApp: 1-868-747-8868
  • Message: Contact

Change Shipping Address:

Sign in to your account and click on Addresses. Add/edit as required.

Your items will be delivered based on number of vendor orders, shipping speed selection, and logistics.

Still need help?

Get in touch with Trinimix.com


Nationwide delivery

Delivery to most local adresses. Confirm with vendor first

Easy returns on items

5 calendar days money back. Confirm with vendor first

Local Guarantee

Only in the country of usage. Guarantee provided by vendor

100% Secure Checkout

PayPal / MasterCard / Visa. Direct bank transfer and COD